Last Updated: April 23, 2025

At Just Glow Spray Tanning, we are committed to delivering safe, professional, and custom spray tanning services using high-quality, skin-nourishing products. These terms and conditions outline the standards, expectations, and policies that guide our client relationships. By scheduling or receiving services with us, you agree to the following:

1. Services Rendered

Just Glow Spray Tanning offers personalized, hand-applied spray tans designed to complement your individual skin tone and tanning goals. Our trained artists use their professional judgment to deliver a natural-looking result based on your consultation and the selected formula.

Please note: A spray tan is considered a completed service once it has been properly applied using the appropriate solution and technique. Color outcomes—such as perceived darkness or tone—may vary due to skin chemistry and other variables. Dissatisfaction based solely on these subjective factors does not constitute grounds for a refund or complimentary service.

2. Skin Conditions & Result Expectations

We strive for consistency and quality, but some results are influenced by factors beyond our control. The following may affect your tan:

• Pre-existing skin conditions (e.g., eczema, psoriasis, acne, visible or non-visible skin bacteria, or dry skin)
• Hormonal fluctuations or medications
• Incomplete exfoliation or improper pre-tan preparation
• Use of personal care products (lotions, deodorants, oils) before or post-appointment
• Post-tan exposure to clothing or moisture, sweat, or friction

Just Glow Spray Tanning is not responsible for uneven fading, discoloration, or undesirable results due to these conditions or improper preparation and aftercare.

3. Refunds & Exchanges

All services and retail product sales are final. Refunds or exchanges will only be considered at the sole discretion of the owner. If you have a concern about your service, please contact us within 24 hours of your appointment so that we may review and address the situation accordingly.

4. Cancellations & No-Show Policy

• To ensure fair access to our services and respect for our artists’ time, the following policies apply:
• Appointments must be canceled or rescheduled with a minimum of 8 hours' notice.
• Cancellations made with less than 8 hours' notice may incur a $30 cancellation fee.
• Clients who fail to show up for their appointment (aka "No Show") will be charged up to 100% of the service fee. Late arrivals after 10 minutes are deemed unserviceable due to other scheduled appointments and may be charged as a "No Show". Just Glow Spray Tanning will attempt to work with clients to rebook their time to avoid a charge, but it is at the sole discretion of owner for charges incurred.
• Repeat cancellations or no-shows may result in booking restrictions.

5. Bronzer Transfer Disclaimer

Our spray tanning solutions may include a temporary bronzer designed to guide application. This bronzer can transfer to clothing, bedding, or towels prior to your first rinse.

Although our formula's are plant based and do not typically remain on clothing after washing, clients are advised to wear dark, loose-fitting clothing post-tan and to use dark sheets or towels to avoid potential staining. Just Glow Spray Tanning is not responsible for any damage to garments, linens, or personal items due to bronzer transfer.

6. Lost and Found

Just Glow Spray Tanning is not responsible for personal items left behind at the studio. While we make every effort to safeguard forgotten belongings, we cannot guarantee their security. If an item of significant value is found, we will do our best to contact the client and hold the item for a reasonable period. We encourage all clients to double-check their belongings before leaving the studio.